The My Team page lets managers manage their team in Norby: to invite new teammates, remove ones, change roles, and see their activity.
NB: the My Team page is unavailable for Agents; only managers can see the page.
After a manager fills all fields for a new teammate, they invite them by sending an invitation email. In the invitation email, a new user gets his credentials and links to the dashboard.
<aside> 👉 We recommend all agent dashboard users change their passwords after they are invited.
</aside>
Every user of the agent dashboard has a role:
The difference is that support agents can’t access all the dashboard features and pages. The following list of them is accessible only to managers:
Also, every project has its owner—a person who registered the account. Basically, owners have the role of a manager in teams, but they get all billing notifications, invoices, and receipts.