There are plenty of ways you can nudge customers to do something in your product. The Norby widget provides a way to catch users’ attention whenever you need to by sending messages that pop up on the screen even if the widget was not opened yet. Take a look at the screenshot below to see what it looks like.
Popup Messages Example
You can send any text messages to users this way along with predefined answers. But only 3 messages can be shown on the screenshot at once.
Here are a few examples of how you can use this feature:
The typical structure of the popup messages function looks like this:
norbyChat.addPopupMessages(
{text: 'Message #1'},
{text: 'Messages #2'},
{text: 'Messages #3',
predefinedAnswers: [
'answer #1',
'answer #2',
'answer #3',
'answer #4'
]})
Put the function in a needed place with messages and predefined answers you want to show to your users.